What Happens In Cowbridge A3 Print Black

Because Cowbridge has its secrets… What Happens in Cowbridge Stays in Cowbridge. Let the walls do the winking. Perfect for locals who know how to have a little fun (and keep it quiet). Celebrate your town with a cheeky nod to everything that makes Cowbridge special. 

• A3 art print 

• 297mm x 420mm

• Premium FSC 300gsm smooth off-white uncoated paper

• Supplied flat with backing board in bio-cello bag

• No frame Included

UK Delivery 

We currently deliver to addresses in the United Kingdom only. We use Royal Mail Tracked 48. 

Standard delivery: £4.99 

Free UK delivery on orders of £75 or more. 

Orders are normally dispatched the next working day. Royal Mail Tracked 48 aims to deliver within 2–3 working days of dispatch. Royal Mail delivery operates seven days a week in many areas, but delivery days and timings can vary. The delivery estimate is not a guarantee. 

You will receive dispatch confirmation and tracking information where available. We remain responsible for getting your order to you. 

Unless we have agreed a different date with you, we will deliver your order within 30 days of confirming it. If we cannot, please contact us. You may be entitled to cancel and receive a full refund. 

When Your Order Is Accepted 

Once you place an order with us, you will receive an email confirming that we have received it. Please note that this is an acknowledgement of your order and does not mean it has been accepted. 

Your order is officially accepted, and a contract is formed between us, when we send you an email confirming that your delicious chocolates have been dispatched or, if you have selected Click & Collect, when your order is ready for collection. 

For personalised chocolates, bespoke chocolate gifts, hampers or special occasion orders, we will confirm the details of your order, including any customisation requirements, before we begin preparing your treats. 

All orders are subject to availability. If we are unable to fulfil your order due to stock availability, a pricing error or another unexpected issue, we will contact you as soon as possible and arrange a full refund of any payment already made. 

We take great care in preparing every chocolate order and want to ensure your sweet treats are just right! 

Warm Weather & Chocolate 

Chocolate and warm weather are not the best combination. During particularly warm weather, we may hold chocolate orders until conditions are more suitable. If this will delay your order, we will contact you. If the delay means your order will no longer suit your plans, you can ask us to cancel it before dispatch for a full refund. 

Once your order has been delivered to you or to a safe place or person you have authorised, please keep chocolate somewhere cool and out of direct sunlight. We cannot accept responsibility for chocolate that softens or melts after delivery because it was left in direct sun, a porch, conservatory, outbuilding, vehicle or other warm place under your control. 

If your parcel is damaged or the chocolate has melted during its journey, or Royal Mail leaves it somewhere you did not authorise and it is affected by heat, please contact us. Your legal rights are not affected. 

Events Outside Our Control 

We are not responsible for delays caused by events outside our reasonable control, such as severe weather, postal or courier strikes, major postal disruption or power failures. We will tell you as soon as reasonably possible. This does not remove any rights you have under consumer law, including rights relating to delivery within an agreed or legally required period. 

Delayed or Missing Parcels 

If tracking says “delivered” but you have not received your parcel, or it has not arrived within 5 working days of dispatch, please contact us. Please check with neighbours, other members of your household and any safe place you authorised. 

If we cannot locate the parcel, we will investigate with Royal Mail and arrange a replacement or, where appropriate, a refund. You do not need to chase Royal Mail yourself. We may ask for details to help with the investigation. Reporting promptly helps us investigate, but does not remove any statutory rights you may have. 

Damaged Orders 

If your order arrives damaged, please contact us as soon as possible, ideally within 2 working days of delivery because our products may have a limited shelf life. Where possible, send photographs of the products, packaging and outside of the parcel (including the delivery label), and keep all packaging until we tell you we no longer need it. We will assess the issue and arrange an appropriate remedy. Your legal rights are explained in our Refunds & Returns Policy and are not affected by this policy. 

Click & Collect 

Click & Collect is free from Cocoa & Co in Cowbridge. We will email you when your order is ready. Please collect within 7 days of that email unless we have agreed another arrangement. If you cannot collect in time, contact us to arrange an alternative. 

If an order is not collected and we cannot agree an alternative arrangement, we will contact you before deciding how to resolve the order. For personalised or bespoke orders, the agreed order terms and any reasonable costs already incurred may be relevant. Your statutory rights are not affected. 

Advance Orders and Pre-Orders 

Advance orders and pre-orders are different from ordinary Click & Collect orders. When you place a pre-order, we will agree or confirm the collection date with you. Please collect on that arranged date, or contact us in advance if you need to change it. The standard 7-day Click & Collect collection window does not apply to a pre-order where a specific collection date has been agreed. 

Your right to cancel an online order, where it applies, is explained in our Cancellation Policy. Special rules may apply to personalised, bespoke or perishable products. 

Free Local Delivery – Cowbridge 

We offer free local delivery within Cowbridge town itself. This does not extend to surrounding villages or areas outside Cowbridge. 

Orders are normally delivered as soon as reasonably possible after preparation. We will contact you to arrange a suitable time. If no one is available, we will contact you to rearrange, and we will only leave chocolate unattended in a place you have authorised. 

Delivery Address 

Please check your delivery details before completing your order. If you notice an error, contact us as soon as possible and we will do our best to correct it before dispatch. If an order is returned to us because the address you gave was wrong or incomplete, we will contact you and may ask you to cover the reasonable cost of sending it again, where legally permitted. 

Questions About Your Delivery? 

Please contact us at info@cocoandco.co.uk.